By Alpit Patel and the aibrevo team · October 22, 2026 · 5 min read
Does Freshsales Have a Free Plan?
Quick answer
Yes. Freshworks documents a Free plan for Freshsales and Freshsales Suite that is limited to 3 users. It includes a Kanban view, email templates, basic analytics, Gmail, Outlook, Zoom and Teams integrations, and up to 5 unique custom fields per module. Paid plans start at $9 per user per month billed annually.
Key takeaways
- Freshworks' help center says the Free plan is limited to 3 users and is aimed at small sales teams that want to cut costs (checked Oct 22, 2026).
- The Free plan includes sales email templates, sales trend dashboards, Gmail, Google Calendar, Outlook, Zoom and Teams integrations, a Kanban view and up to 5 unique custom fields per module.
- Daily email limits on Free are 50 one-to-one emails per active user and 0 mass emails, automation emails or sales sequence emails. The API allows 1,000 requests per hour.
- Paid plans at the time of writing are Growth $9, Pro $39 and Enterprise $59 per user per month, billed annually. The pricing page we read offers a 21-day free trial.
- Downgrading to Free removes any feature or add-on the plan does not include, and Freshworks shows a confirmation list before you confirm.
Freshsales has a Free plan, and it stops at 3 users. Freshworks’ help center says it is for businesses that want to cut costs or run a very small sales team, and the pricing page we read lists only Growth, Pro and Enterprise. This page puts the Free plan limits next to the paid tiers so you can see where it runs out. Everything is from Freshworks’ own pages, checked on October 22, 2026.
Does Freshsales have a free plan?
Yes, a Free plan exists for Freshsales and Freshsales Suite, limited to 3 users. Freshworks’ article on activating the Free plan lists what it includes:
- Sales email templates for consistent messaging
- Curated sales trend analytics and dashboards
- Integrations with Gmail, Google Calendar and Contacts, Outlook Mail and Contacts, Zoom and Teams
- Customization with “unique fields (up to 5 per module)”
- A Kanban view for contacts, accounts and deals
- An in-app notification center
The article does not list a contact cap, and we did not find one on the pages we read. If the number of contacts matters to you, ask Freshworks before you commit. Older Freshsales “Sprout” accounts map to the Freshsales Suite Free plan during migration, per the Freshsales migration FAQ.
What are the Freshsales free plan limits compared with paid plans?
The limits that decide most upgrades are users, daily email and API calls. Free allows 3 users, 50 one-to-one emails per user per day and 1,000 API requests per hour.
| Item | Free | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Price per user per month, billed annually | $0 | $9 | $39 | $59 |
| Users | 3 maximum | Not capped on the pages we read | Not capped on the pages we read | Not capped on the pages we read |
| One-to-one emails per user per day | 50 | 200 | 500 | 1,000 |
| Mass emails per user per day | 0 | 250 | 1,000 | 5,000 |
| Automation emails to leads per day | 0 | 0 | 1,000 | 2,000 |
| Sales sequence emails per day | 0 | 0 | 1,000 | 2,000 |
| API requests per hour | 1,000 | 1,000 | 2,000 | 5,000 |
Source: Freshworks pricing page, Freshworks help center articles on the sales email limit per plan and on API request limits, checked Oct 22, 2026. Email limits are defaults per active user. Pro API limit is read from a garbled line on the page (“2000 APIs//Hourr”) and matches the separate API request limits article.
Bulk actions also differ. On Free, Freshworks’ bulk actions article lists only Assign To, Update field and Delete for accounts. Add Tags and Add To Sequence come with Freshsales and Freshsales Suite paid plans.
How much does Freshsales cost after the free plan?
At the time of writing, Growth is $9, Pro is $39 and Enterprise is $59 per user per month, billed annually. The pricing page shows a “Save 20%” label on the annual toggle and does not list monthly prices.
| Plan | Price per user per month (annual) | What it adds |
|---|---|---|
| Growth | $9 | Kanban view, lifecycle stages, chat, email and phone, email templates, custom fields, basic workflows |
| Pro | $39 | Contact scoring, deal insights, custom sales activities, territory management, sales sequences |
| Enterprise | $59 | Forecasting insights, field-level permissions, custom modules, sandbox, audit logs |
Source: Freshworks CRM pricing page, checked Oct 22, 2026. Branded documents are a $19 per user per month add-on, and the Freddy AI Agent is $49 per 100 sessions.
For a three-user team, the arithmetic is simple: Growth at $9 is $27 per month for 3 users, and Pro at $39 is $117 per month. Compare that against other CRMs in our CRM pricing comparison.
Does Freshsales have a free trial?
Yes. The pricing page offers 21 days of access to the full CRM. After the trial you choose a plan and pay by credit card to continue. Trial accounts have their own daily email limits, which are account-wide: 100 one-to-one, 250 mass, 100 to leads, 100 to owners and 100 sales sequence emails.
How do you switch to the Freshsales free plan?
Go to Admin Settings, open Account Settings and choose Plans and Billing. Under Plan, select Change Plan, continue to the plan comparison table, and choose the buy option under Free. A pop-up lists the features and add-ons you lose, and you confirm the downgrade there. Before you do, export your contacts, because the downgrade removes anything the Free plan lacks.
How does Freshsales Free compare with other free CRMs?
This page only documents Freshsales. For a free plan on another platform, see whether Pipedrive has a free plan, and use the guide to choosing a CRM to weigh free tiers against the cost of moving later. A free plan with a 3-user ceiling is a trial of the product, not a long-term home for a growing team.
When to get help
Staying on Free is easy. The costly moment is leaving it: moving contacts, deals and custom fields into a CRM you outgrow into. aibrevo implements Salesforce, HubSpot, Dynamics 365, Zoho CRM, Pipedrive, monday.com, Airtable and GoHighLevel, and Freshsales work is quoted per project. If you plan to move off Freshsales, book a short call or send a message. The CRM migration guide shows how we sequence a move, and our HubSpot service page and Zoho service page cover two common destinations.
Sources
- Freshworks help center, How to activate the free plan, checked Oct 22, 2026.
- Freshworks, Freshsales pricing, checked Oct 22, 2026.
- Freshworks help center, Sales email limit per day by plan, checked Oct 22, 2026.
- Freshworks help center, API request limits, checked Oct 22, 2026.
- Freshworks help center, Freshsales and Freshmarketer migration FAQs, checked Oct 22, 2026.
- Not found on the pages we read and left out: a contact cap for the Free plan, and monthly (non-annual) prices.