How Do I Connect Microsoft Teams to monday.com?
Quick answer
monday.com has two separate Teams connections. The Teams app adds a board as a tab in a channel and does not need a Microsoft administrator. The Teams integration posts board changes into a channel as messages, and monday's help page says an Office 365 Global Administrator must make the first connection.
Part of the guide: monday CRM guide
Key takeaways
- monday.com has two different Teams connections. The Teams app puts a board in a channel as a tab. The Teams integration is an automation recipe that posts messages into a channel when a board changes.
- On October 18, 2026, monday's Teams integration page said an Office 365 Global Administrator must make the first connection, and after that any user can connect it to boards they can access. Its Teams app page said you do not need to be an Office 365 Administrator to use the app.
- Both pages describe channels only. The integration page says monday.com supports Teams channels, not group chats.
- Integration alerts go to the whole channel. The app's monday bot sends notifications only to you, so use the bot for personal alerts and the integration for team alerts.
- A Teams integration recipe that shows as disabled with an error means the connecting account lacks the right permissions in Teams, per monday's troubleshooting section.
monday.com connects to Microsoft Teams in two different ways, and they solve different problems. The Teams app puts a monday board inside a Teams channel as a tab, so people work on the board without leaving Teams. The Teams integration is an automation recipe that posts a message into a channel when something changes on a board. You do not have to pick one: many teams use the tab for the work and the integration for alerts. The one thing that catches people out is who is allowed to set each one up.
Checked on October 18, 2026. We opened monday.com’s help articles for the Microsoft Teams integration and the Microsoft Teams and Copilot 365 app, and the search results for monday’s Teams articles for service and workflows. We did not install either one for this page. Everything below is what monday’s pages state, with the page named, and where a page is silent we say so.
What is the difference between the Teams app and the Teams integration?
| Teams app | Teams integration | |
|---|---|---|
| What it does | Adds a board to a channel as a tab; a bot sends notifications and turns conversations into items | Posts a message into a channel when an item is created or a status changes |
| Where you start | Teams: plus icon in a channel, search monday.com | monday: board, Integrate, Microsoft Teams |
| Who gets alerts | Only you, through the monday bot | The whole channel |
| Administrator needed | No Office 365 Administrator needed | Office 365 Global Administrator for the first connection |
| Chats | Channels and chats | Channels only, no group chats |
| Not available to | Viewers, and Australian server accounts | Not stated on the page |
Source: monday.com Support, Microsoft Teams Integration and Microsoft Teams and Copilot 365 App; checked October 18, 2026.
The distinction in the last two rows of monday’s own text is the reason to use both. In its words, with the integration “any notification from a trigger will be sent to the whole channel,” while the app’s notifications “will be sent only to you through the monday.com chatbot.”
How do I add a monday.com board to a Teams channel?
- In the Teams channel or chat, click the + icon.
- Search for monday.com, select it and click Add.
- Sign in to monday.com and allow the Microsoft 365 permissions when asked.
- Choose an existing board, or create a new one. A board created from Teams lands in your Main Workspace in monday.com.
- Add it as a tab. monday’s page says there is no limit to the number of boards you can add as tabs to one channel.
Before you start, check two permissions on the monday side. If the board uses item-level permissions, the person setting up the app must be able to view all items. They also need permission to change the board’s content and structure. The app page says Viewers cannot access it, and that it is not supported for Australian server accounts.
Once the tab is in place you can use automations, integrations, board views and filters from inside Teams, as the page puts it. You can even add tabs from different monday accounts: log out of one account and into another while choosing the board.
How do I send monday.com notifications to a Teams channel?
This is the integration, and it runs from monday, not Teams.
- Open the board and click Integrate at the top right.
- On the Automations page, open the Create tab and search for Microsoft Teams.
- Pick a template. monday’s page describes two: when an item is created, notify the team in a channel and when a status changes to something, notify the team in a channel.
- Click Connect and sign in to Microsoft. This is the step that needs a Global Administrator the first time.
- Write the message. You can include the user name, board name and item name, or use monday’s pre-written message.
- Choose the team and channel.
Because these messages go to everyone in the channel, point status alerts at a channel where the noise is welcome, such as “deals closed won”, not your general chat.
Who has to approve the Microsoft connection?
monday’s integration page says the Office 365 Global Administrator “must connect their account using their credentials” for the initial connection between monday.com and Teams, and recommends that the administrator add a recipe to one of their boards to do it. After that first connection, “all users on the account will be able to connect the integration to any board that they can access.”
The page lists the Microsoft permissions the integration asks for, so you can show them to a security reviewer:
| Permission | What monday’s page says it is for |
|---|---|
| User.read | Reads the profile to show the display name on the connection |
| GroupMember.Read.All | Lists groups, reads basic group properties and membership for groups you can access |
| Team.ReadBasic.All | Lists the teams you can choose from |
| Channel.ReadBasic.All | Lists the channels you can choose from |
| ChannelMessage.Send | Sends messages to channels as configured |
| offline_access | Keeps access without frequent reconnecting |
The Teams app asks for a longer list on the Teams side, including TeamsActivity.Send and two application-level permissions (TeamsAppInstallation.ReadWriteSelfForUser.All and User.Read.All). If your Microsoft tenant blocks user consent, ask your administrator to review these in Microsoft Entra. We did not test your tenant’s settings, so we cannot say which screen your administrator will see.
What if the Teams integration is disabled or will not connect?
- Recipe disabled with an error. monday’s page says this happens because you do not have the relevant permissions in Teams. Reconnect with an account that is a member of the team and can post in the channel.
- Authentication through the chat bot fails in the Teams desktop app. The page says bot authentication is not available in the app version of Teams. Sign in through your browser first, then the bot works in the app.
- Group chat is not in the list. Group chats are not supported; only channels are.
- No Global Administrator available. Use the Teams app instead if tabs and personal bot alerts are enough. It does not need one.
When does a Teams setup need a specialist?
A tab and two alert recipes take under an hour. It gets harder when Teams is one of several systems in a sales process, for example when a closed deal in your CRM should post to a channel, create a delivery board and notify finance. That sits in the design of your monday CRM, not in the Teams connection itself. Our monday.com service page describes how we scope that, and the automation recipes guide shows the sales-to-delivery patterns that Teams alerts usually hang off.
Using Outlook instead? The Outlook guide covers the four Outlook paths and the Microsoft licence rules monday states there.
Sources
All checked on 2026-10-18.
- monday.com Support, Microsoft Teams Integration: Global Administrator first connection, templates, channels only, permission scopes, troubleshooting.
- monday.com Support, Microsoft Teams and Copilot 365 App: tabs, no administrator needed, Viewers and Australian server limits, Graph permissions, tab visibility.
- monday.com Support, Microsoft integration permissions: where admins review and revoke Microsoft permissions.