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How Do monday AI Credits Work? Rates, Trial Credits and What Happens at the Limit

Quick answer

monday AI credits are one unit that measures all monday AI features. AI blocks cost 8 credits per action, the AI Notetaker 120 credits per meeting hour, and sidekick or agent tasks cost from about 10 to 250 credits or more depending on complexity. Every monday CRM account gets a one-time trial of 6,000 credits; after that you buy more.

Updated October 14, 2026 · Reviewed by Alpit Patel, Founder

Part of the guide: monday CRM guide

Key takeaways

  • An AI credit is monday's single unit for measuring AI use. Credits are spent only when someone intentionally triggers an AI capability.
  • Published rates (monday support, AI Credits article): AI blocks 8 credits per action; AI Notetaker 120 credits per meeting hour; sidekick about 10 to 150+ credits per message by complexity; agents about 10 to 250+ credits per run.
  • monday CRM's plan article says every account gets a one-time trial of 6,000 AI credits, after which an AI credits add-on can be purchased.
  • Admins get notifications at 80% and 100% of the credit limit and can add credits under AI governance, in the Credits Usage tab.
  • AI governance also lets admins set per-user credit limits, which monday added in March 2026.

What is a monday AI credit?

A unit of measure for monday’s AI features. monday’s support article says credits are consumed only when someone intentionally triggers an AI-powered capability, and that each capability consumes them differently. That is why one “AI plan” number does not exist: the cost depends on which features your team uses.

How many credits does each monday AI feature use?

Feature Credits used Notes from monday
AI blocks 8 per action Actions on the same item within 24 hours count once; subitems count separately
AI Notetaker 120 per meeting hour Measured in meeting minutes
monday sidekick About 10 to 30 (simple) up to 150+ (extra complex) per message Depends on depth of request, board context read and tools used
monday agents About 10 to 50 (simple) up to 250+ (extra complex) per run A run may include several tasks
monday vibe Per message when building; per run if a published app uses AI Publishing a live app needs a paid app bucket
AI workflows By complexity of each run Standard plan up to 3 active workflows, Pro 20, Enterprise 250

The illustrative arithmetic: a team that records ten one-hour sales calls with the Notetaker uses 1,200 credits, one fifth of the 6,000-credit trial allowance, before any sidekick or block usage. Rates can change, so check the AI Credits article before quoting a client.

What happens when credits run out?

You are notified at 80% and 100% of your limit. monday says some AI capabilities keep running for a short time after the limit so you can top up. Admins add credits in Administration, AI governance, Credits Usage, Buy more credits. The same area shows which features drive spend, and per-user limits and the AI Admin Usage dashboard help control it.

For the seat-price side of the bill, see monday CRM plan limits.

Sources

  • monday.com support, AI Credits, consumption table and limit notifications, checked October 14, 2026.
  • monday.com support, Available plan types on monday CRM, 6,000-credit trial, checked October 14, 2026.
  • monday.com, CRM what’s new, AI governance with user limits (March 30, 2026) and AI Admin Usage dashboard, checked October 14, 2026.

More guides

FAQs

How many AI credits does monday CRM include?

monday's plan-types article for monday CRM says every account receives a one-time trial of 6,000 AI credits that can be used at any time. After the trial credits are used you can buy an AI credits add-on. The article does not list a recurring monthly credit allowance for the Basic, Standard or Pro plans.

How much does an AI action cost in monday?

It depends on the feature. AI blocks cost 8 credits per action, and actions on the same item within 24 hours count once. The AI Notetaker costs 120 credits per meeting hour. Sidekick messages range from about 10 credits for simple requests to 150 or more for complex ones.

What happens when monday AI credits run out?

Notifications fire at 80% and 100% of usage. Some AI capabilities keep running briefly after the limit so you can top up. Admins buy more credits through AI governance, in the Credits Usage tab, with the Buy more credits button.

Can I limit how many credits each user spends?

Yes. monday's what's-new page lists AI governance with user limits (March 30, 2026): admins set per-user credit limits, get threshold warnings, and workflows keep running under soft enforcement. An AI Admin Usage dashboard shows spend per user for reporting and chargeback.

Do AI features change what monday CRM really costs?

They can. Seat prices are only the first number, so a team that leans on sidekick, agents or the Notetaker should estimate credit use before renewal. The plan limits page and pricing calculator cover the seat side.

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