By Alpit Patel and the aibrevo team · October 22, 2026 · 5 min read
What Is the GoHighLevel File Size Limit?
Quick answer
It depends on where the file goes. The Media Library takes images up to 100MB and videos up to 4GB, Social Planner caps images at 10MB, email composer attachments stop at 20MB, and MMS is limited by the carrier, not by HighLevel. HighLevel lists no storage quota per plan.
Key takeaways
- The Media Library accepts images, audio, documents and fonts up to 100MB each and videos up to 4GB. Sites and Funnels use the same limits (HighLevel help article modified Sep 25, 2026, checked Oct 22, 2026).
- Social Planner is stricter: 10MB for images and 1GB for video. Courses allow 50MB images and 5GB video, and the CV File Upload area allows 50MB for every type.
- Email in Conversations allows 20MB of direct attachments. Above that, HighLevel uploads the file to the Media Library and sends a link instead.
- For MMS, HighLevel recommends keeping media under 500 KB. The carrier limits it lists are 1.0 MB on AT&T, 1.5 MB on T-Mobile and 1.0 MB on Verizon for a long-code number.
- HighLevel's file-limits pages state no storage quota for any plan. The Storage view shows what you have used, by module and file type.
There is no single GoHighLevel file size limit. The limit depends on where the file is going: 100MB per image and 4GB per video in the Media Library, 10MB per image in Social Planner, 20MB for an email attachment in Conversations, and about 1MB for a text message, where the mobile carrier sets the cap. HighLevel’s pages state no storage quota for any plan, so the per-file number is the one that bites.
Checked Oct 22, 2026 against two HighLevel help articles: media storage and file upload limits (modified Sep 25, 2026) and file size limits for attachments in SMS and email (modified Sep 3, 2026).
What are the GoHighLevel upload limits by area?
This is HighLevel’s table, with the area as the column. Read down the column you are uploading into.
| File type | Media Library | Social Planner | Sites and Funnels | Courses | CV File Upload |
|---|---|---|---|---|---|
| Images (PNG, JPEG, GIF, TIFF, WEBP, SVG, ICO) | 100MB | 10MB | 100MB | 50MB | 50MB |
| Video (AVI, QuickTime, MP4, MPEG, Ogg Video, Windows Media, WebM) | 4GB | 1GB | 4GB | 5GB | 50MB |
| Audio (AIF, MIDI, WAV, Ogg Audio, WebM Audio, MPEG, M4A) | 100MB | 100MB | 100MB | 50MB | 50MB |
| Documents (PDF, Word, Excel, PowerPoint, Numbers, Google Docs, TXT, RTF, ZIP, CSV) | 100MB | 100MB | 100MB | 50MB | 50MB |
| Fonts (TTF, OTF, WOFF, WOFF2) | 100MB | 100MB | 100MB | 50MB | 50MB |
| Contact (vCard, .vcf) | 100MB | 100MB | 100MB | 50MB | 50MB |
Source: HighLevel Support Portal, media storage and file upload limits, modified Sep 25, 2026, checked Oct 22, 2026.
The image row is where people get caught. A 12MB photo uploads to the Media Library without trouble and then fails in Social Planner, because Social Planner stops images at 10MB. If you plan posts from the same assets you use on a funnel, export a second, smaller copy for the planner.
What is the GoHighLevel email attachment limit?
The email composer in Conversations allows 20MB of direct attachments, according to HighLevel’s attachment article. It does not say whether that is per file or for the whole message, and it names no file types. What it does say is what happens above the limit: the file is uploaded to the Media Library and inserted into the email as a clickable link. The recipient gets a link to the hosted file, not an attachment.
Two cautions. The receiving provider can apply its own limits, which the article notes without giving numbers, so a 19MB email can still be refused downstream. And a link behaves differently from an attachment for the reader: it needs a click, and a corporate mail filter may treat it more warily. For a contract or invoice, keep the file small enough to attach.
Videos uploaded to the Media Library can get an auto-generated GIF thumbnail that links to the video when you put them in an email.
What is the GoHighLevel MMS size limit?
For a text message with media, HighLevel’s guidance is to keep files under 500 KB. That is a recommendation for the broadest compatibility, not a hard limit. The carrier ceilings are the real numbers:
| Carrier | Long code MMS | Toll-free MMS | Short code MMS |
|---|---|---|---|
| AT&T | 1.0 MB | 0.6 MB | 0.6 MB |
| T-Mobile | 1.5 MB | 0.6 MB | 1.0 MB |
| Verizon | 1.0 MB | 0.6 MB | 1.2 MB |
Source: HighLevel Support Portal, file size limits for attachments in SMS and email, modified Sep 3, 2026, checked Oct 22, 2026. The AT&T row carries an asterisk in the source with no matching footnote on the page.
The same article says short code and toll-free numbers can go up to 5 MB and that a long code (10DLC) varies by carrier, and it calls these upper limits, not guaranteed delivery thresholds. JPEG, PNG and GIF are the commonly supported types. MP3, MP4 and PDF may be handled differently depending on carrier, device and delivery method. A text that cannot go as MMS can be shared as a Media Library link instead.
Remember that a picture changes the bill and the segment count. Our usage rates page lists the MMS price, and the SMS segment counter shows how long text splits. If a text with media stops at the carrier, the error code guide maps the failure to a cause.
How much storage does GoHighLevel give you?
HighLevel’s file-limits article states no storage quota for any plan, and the attachment article says storage limits are separate from delivery limits and gives no storage figure either. We therefore cannot tell you a gigabyte allowance, and a number quoted elsewhere is not on these pages.
What the article does describe is a Media Usage view: a color-coded bar for total storage, with a breakdown by module (Media Library, Conversations, Memberships, Contacts and Calendar) and, inside each module, by file type (images, videos, documents, audio). Open the three-dot menu, choose Storage, and click a module. For an agency with many sub-accounts, run that check per sub-account, since the view belongs to the account you are in.
When to get help
Get help when a client’s library has grown past what anyone can sort through, when course video keeps failing at upload, or when a funnel’s asset weight is slowing pages. A specialist can compress and reorganise the Media Library, move large video to a streaming host, and rebuild templates so campaign emails link to files instead of attaching them. Send a message or book a short call, and see the GoHighLevel service page for the work aibrevo does.
Sources
All checked Oct 22, 2026.
- HighLevel Support Portal, Media storage and file upload limits (modified Sep 25, 2026): per-area table, Media Usage view.
- HighLevel Support Portal, File size limits for attachments in SMS and email (modified Sep 3, 2026): 20MB email composer, MMS carrier table, link fallback.