Speed-to-lead: under two minutes, at every location

The challenge

Leads arrived from web forms, phone calls and Facebook ads across 14 franchise locations, and each location handled them its own way — some fast, some not at all until someone happened to check a shared inbox. There was no consistent automation, no shared standard for how quickly a new lead got a response, and corporate had no way to tell which locations were losing leads to slow follow-up.

The approach

1. 01

   Shared automation snapshot

   Built one GoHighLevel automation snapshot — lead capture, tagging, and response sequences — designed to deploy identically into every location's sub-account instead of each franchisee building their own.

2. 02

   Round-robin routing

   Configured routing rules by location and rep availability, so a lead from a given service area reaches an available rep at the right location automatically.

3. 03

   Instant response automation

   Set up automated SMS and call-routing so a new lead gets a first response within minutes of coming in, before a human even sees it, with a clean hand-off into the rep's queue.

4. 04

   Rollout across all 14 locations

   Deployed the snapshot to every location and trained local admins on the parts they're expected to own day to day, so the standard holds after aibrevo hands it off.

The result

With one automation standard running everywhere instead of 14 different informal processes, speed-to-lead came in under two minutes across every location — regardless of which franchisee took the call, and without corporate having to manually check on any single location's follow-up.

Delivered within aibrevo's typical GoHighLevel implementation timeline — see the GoHighLevel implementation page for the full range.